Terms & Conditions

1. The Service

Beecasts is a messaging platform that lets teams and developers manage WhatsApp conversations, automations and broadcasts and connect them to their systems through an API. Features and limits depend on your plan and may change over time.

2. Not affiliated with WhatsApp or Meta

Beecasts is an independent product. It is not made, endorsed or sponsored by WhatsApp LLC or Meta Platforms, Inc. WhatsApp is a trademark of its owner. Messaging through WhatsApp is also subject to WhatsApp’s own terms and policies, which may change and which are outside our control.

3. Your account

• You must give accurate information and keep your login details and API keys confidential.
• You are responsible for everything done through your account and your team members’ access.
• Tell us promptly at [email protected] if you suspect unauthorised use.

4. Acceptable use

You agree to use the Service lawfully and in line with WhatsApp’s policies. You must not:

• send spam, unsolicited bulk messages or messages to people who have not agreed to receive them where consent is required;
• send illegal, fraudulent, deceptive, harassing, hateful or sexually explicit content, or content that infringes the rights of others;
• use the Service for scams, phishing, gambling or other activity prohibited by law or by WhatsApp’s policies;
• interfere with, overload, probe or try to break the security of the Service, or access it by automated means other than our API;
• resell or share access to the Service except as your plan allows.

You are responsible for obtaining and recording the consent of the people you message, and for complying with the laws that apply to your messaging.

5. Your content and data

You keep ownership of the content and data you put into the Service. You give Beecasts a limited licence to host, process and transmit it only to provide the Service to you. You promise that you have the rights and permissions needed to use it this way. Our Privacy Policy explains how personal data is handled.

6. Plans, fees and payment

Some features are free within the limits of the free plan; paid plans are charged as shown at the time you subscribe. Fees are due in advance for the period you choose, are non-refundable except where the law requires otherwise or we state otherwise, and may be subject to taxes. You are also responsible for any fees charged by WhatsApp or Meta. We may change prices for future periods with reasonable notice.

7. Suspension and termination

You can stop using the Service and close your account at any time. We may suspend or end access immediately if you break these terms, put the Service or other customers at risk (including by harming number reputation), fail to pay, or if the law requires. Where reasonable we will tell you why. Sections that by their nature should continue after termination, such as those on liability, will continue.

8. Availability and changes

We work to keep the Service available, but we do not promise it will be uninterrupted or error-free. Delivery of WhatsApp messages depends on third parties and the recipient’s device and network. We may update, add or remove features, with notice where changes materially affect you.

9. Our intellectual property

The Service, its software, design and the Beecasts name and logo belong to Beecasts or its licensors. These terms do not give you any right to them other than to use the Service as described here.

10. Disclaimer of warranties

The Service is provided “as is” and “as available”. To the extent the law allows, we give no warranties, express or implied, including about fitness for a particular purpose, accuracy, or that messages will be delivered or read. See also our Disclaimer.

11. Limitation of liability

To the extent the law allows, Beecasts is not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, data, goodwill or business, and our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the three months before the event that gave rise to the claim. Nothing in these terms limits liability that cannot be limited by law.

If you use the Service as a consumer under Indonesian consumer protection law, these terms do not take away any right that law gives you and that cannot be waived, and any part of this section that conflicts with it does not apply to you.

12. Indemnity

You agree to cover losses, claims and costs that arise from your content, your messaging campaigns, or your breach of these terms or of the law, including claims by recipients, WhatsApp/Meta or authorities.

13. Changes to these terms

We may update these terms. The date at the top shows the latest version. For material changes we will give reasonable notice, and continuing to use the Service after the change takes effect means you accept it.

14. Governing law and disputes

These terms are governed by the laws of the Republic of Indonesia. We encourage you to contact us first at [email protected] so we can try to resolve any issue in good faith; if that fails, the courts of Indonesia have jurisdiction.

15. Contact

Questions about these terms: [email protected].